Visonic- Wireless security, wireless emergency systems, wireless property protection

Faq Category

Q:
How can the child latchkey function be invoked?
A:

The child latchkey function must be enabled in the Installer menu. To activate this mode, the user needs to push the "arming away" key twice within two seconds when arming the system. In the display, the message "active info mode" appears and the words “child latchkey” are heard through the speaker. And the user code / keyfob / tag that allocate to for the chilled need to be 5 to 8.

Q:
Why does the message CPU Low battery appear immediately and the phone connection is broken during installation?
A:

The panels batteries are tested in regular intervals. If during installation, batteries are inserted, it can take up to a few hours until they are fully charged. The message is then automatically deleted. If the panel is operated with no phone connection, the communication settings in the installer menu, the transmission of the protocols to the central station and to private  must be set to "no report".

Q:
How do I clear the [READY - MEMORY] message?
A:

Press the status button on the Keyfob or press [OK] repeatedly to review the memory condition. Start the ARMING process then disarm the system. The memory prompt should be cleared, if not press the [OK] key repeatedly until the prompt clears.

Q:
Display shows [SYSTEM JAMMED] – what should I do?
A:

This is an important feature as panels in a constant jamming mode can not hear other transmitters on the system which causes inactivity and testing problems. To fix this problem, check if there is anything around the panel that could be causing RF interferences, for example, baby monitor, WiFi transmitter, door bell etc. To eliminate anything within the home, if possible, turn off the main electricity supply.

Q:
Can system-external switches, notifiers, gauges and other devices be hooked to the system?
A:

Yes they can. With the transmitters MCT-302 and MCT-100, all devices can be connected by radio to the panel or other Visonic receivers. If the devices prepare a potential-free output, they can be connected to the wired inputs of the MCT-302 or the MCT-100. In this way, the statuses can be transmitted to a receiver and the appropriate actions can be taken. The panel is particularly appropriate for automation and controls, since beside these functions, an automatic message about the execution can be sent to a phone or receiving central station. In addition to the connection by radio, the panel also provides a wired input that can be used in that context.

Q:
The system display shows [NOT READY] or [NOT READY - TROUBLE] – what should I do?
A:

There is a fault outstanding, press the status button on any keyfob or press the [OK] button repeatedly and listen to each message. Any “…Alarm” messages for example “Hall Tamper Alarm” can be ignored however, zone and tamper open messages need to be addressed i.e. “Hall Tamper OPEN”.

Q:
What are "Zone Types" or "Zone Definitions"?
A:

Zone types or zone definitions are programmed values that determine how the intrusion alarm panel will respond to a fault or signal from a sensor(s) connected to that zone. The number of zone types available will vary depending upon the manufacturer and the model of the panel.

The zone types selected will depend on how you want the system to respond to certain alarm or non-alarm events.

Q:
How can I get the newest PowerMax remote programmer software?
A:

Get the password for downloading the software from your Visonic local representative and then go to this link http://www.visonic.com/download-center/type=59730/page=1